Have you ever had the experience of communicating with people with hearing and speaking disabilities? More commonly known as deaf & mute people? I would like to tell a little story about listening and communicating using the deaf community as a model.

A recent study showed that only 10% of organizational work groups fall into the High Performing category. That means that 90% of individuals and teams are falling below the mark. In this three part series the Anatomy of High Performance, learn both WHAT high performers do and How they do it. We start off with the importance of Interactivity and Dialogue.

There are many valuable tools that can substantially alter the way you manage your business. A business dashboard is one of the tools you can use to help you look at your business.

Corporate travel procurement managers can expect resistance to centralizing the procurement function, particularly in decentralized companies where departments, divisions or operating companies enjoy substantial autonomy. Overcoming such resistance will require that procurement managers have top management's support.

The Idol Maker loves to love the boss! The boss can do no wrong - the boss is idealized. You can often spot them in an interview in their their effusive awe of the history or reputation of the firm and the boss.